Shipping policy
Shipping Policy
At Wear'O, we work hard to make sure your order reaches you safely and on time.
1. Order Processing
Orders are usually processed within 1–2 business days after confirmation.
Once your order has been shipped, you may receive an order or delivery update through the contact information provided at checkout.
2. Delivery Time
Estimated delivery time is 3–7 business days depending on your location and courier service.
Delivery times may vary during weekends, public holidays, sales, or periods of high order volume.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout or communicated before your order is confirmed.
4. Cash on Delivery
For Cash on Delivery (COD) orders, payment must be made to the courier at the time of delivery.
Please make sure your phone number and delivery address are correct when placing your order.
5. Delayed Deliveries
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, weather conditions, public holidays, incorrect addresses, or circumstances beyond our control.
6. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
Wear'O may not be responsible for delays or additional charges caused by incorrect or incomplete delivery information.
7. Damaged Packages
If your package appears damaged when delivered, please take clear photos or videos of the package before opening it and contact us as soon as possible.
8. Order Cancellation
If you need to cancel your order, please contact us as soon as possible. Cancellation requests may not be accepted once the order has been shipped.
9. Contact Us
If you have any questions about your shipment or delivery, please contact Wear'O through the contact information available on our website.
Wear'O — Wear Your Time.